The data controller is Switch Union Electronics Company Limited.(referred to in this policy as “Switch Union” “we” or “us”).
Switch Union respects your right to privacy. This Privacy Notice explains how we collect, share, and use personal information about you, and how you can exercise your privacy rights.
This Privacy Notice covers the operations of Switch Union Electronics Company Limited and applies to our websites, including www.ic-switch.com or place an order with us (collectively, our “services”).Using our services means: This policy also applies when you shop with us over the phone, and also if you contact us, or any time we contact you about our services.
If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Notice.
We recommend that you read this Privacy Notice in full to ensure you are fully informed.
What personal information does we collect and why?
When you register on our site and for our services or purchase products, you provide us with the following:
- Yourname, profile information, shipping address and billing addresses, payment information, email address, phone numbers, and business name (where applicable).
- When you create an account, you are prompted to create a username and a password. Wemaintains your username and password (in an encrypted format) inside our secure environment and only uses your information to welcome you back and to personalize your experience.
- The shipping and billing addresses you provided for convenience during future purchases.
- The products and other information in your cart, project, BOM, or contained in your order history.
When you contact us, any time Switch Union contacts you, or whenever you take part in any promotions, competitions, surveys or questionnaires from Switch Union, or whenever you post or speak with us through social media, we may collect the following information:
- Personal data you provide anytime you contact us (for example: your name and contact details, including phone and email);
- Details of the emails and other digital communications, including any links in them that you access, and whether you have opened the communications;
- Email headers, source IP Information, sending email server hostnames and ISP information;
- Your feedback and contributions to customer surveys and questionnaires.
You are free to choose which information you want to provide to us, or whether you want to provide us with information at all. However, some information, such as your name, address, and payment information, is necessary to process your transaction. By not providing this information, you will not be able to use our website, order products, or use some of our services.
Some of this information is necessary for the proper functioning of the website and may be collected using cookies and similar tracking technology.
Information that we obtain from third party sources
Our website may contain links to third party websites, embedded content that comes from or relates to third party websites and services, and buttons from third party websites and services (such as social media sharing buttons). From time to time, we may receive personal information about you from third party sources.
The types of information we may receive from these third parties includes information on your web activity about how you interact with our website and their services and aggregated analytics. We use this information to help improve our website and services, provide information and advertising, and to be able to analyze aggregate click statistics and trends. We may also obtain aggregated information, including analytical results, about your use of the website for fraud detection, prevention and reporting purposes.
How we might use information
We may use the information collected during the process of providing services to you for the following purposes:
Provide services to you use the authentication, customer service, security, fraud monitoring, archiving and backup purposes when we provide services to ensure the security of the products and services we provide to you Help us design new services, improve our existing services. make us more aware of how you access and use our services to respond specifically to your individual needs, such as language settings, location settings, personalized Help with services and instructions, or other responses to you and other users.
Provide you with more relevant advertisements to replace popular advertisements; evaluate and improve the effectiveness of advertising and other promotions and promotions in our services.software certification or management software upgrades; let you participate in our products and service survey.
Retention and Protection of your Data
We care about the security of your information and employ physical, administrative, and technological safeguards designed to preserve the integrity and security of information collected through transactions on our website, and customer service. We have in place secure servers, firewalls, and encryption to safeguard all our information.
We will store personal information for as long as necessary to fulfill the business purposes fully outlined in this policy, in accordance with our legal obligations and the performance of contracts. In general, transactional records are deleted after statutory retention requirements have been met (a transactional record is the record of a purchase, invoice, refund, return, credit or payment).
Updates to this Privacy Policy
We may modify or update this policy from time to time to reflect the changes in our business and international compliance requirements. When any changes in the policy occur, we will update the ‘last modified’ date at the top of this page.
How to contact us
Consultation Telephone: +86 0755-82783786
Mailbox:sales1@ic-switch.com
Address:3003,30Floor,Du Hui Xuan,3018 Shennan Middle Road, Futian District, Shenzhen city, Guangdong Province, China
Address:Room 261, blg-eadey Road, Wanchai, Hong Kong