Terms and Conditions
IC-SWITCH is an independent trading platform for electronic components, this website is owned by Switch Union Electronics Co., Ltd. and operates under the specific terms and conditions outlined in this document. By using the IC-SWITCH website and services, the user agrees to be bound by these terms and conditions.
1. Intellectual Property Rights:
All intellectual property rights on IC-SWITCH's website, including copyright, trademarks, design rights, patents, or other intellectual property rights, belong to IC-SWITCH or their respective licensors. Users are allowed to access the content for personal or internal business use, but unauthorized reproduction, modification, distribution, or sharing with third parties is strictly prohibited.
2. Order Confirmation and Acceptance:
Orders placed on IC-SWITCH's website will be confirmed via email, including an order number and summary of the purchased items. IC-SWITCH reserves the right to accept or decline any order at its discretion. Order acceptance is subject to product availability, pricing accuracy, and payment verification. In the event of product unavailability or pricing errors, IC-SWITCH will notify the customer and provide options for resolution.
3. Return and Refund Policy:
IC-SWITCH accepts returns within 30 days of the delivery date. Returned items must be in their original condition, with all packaging, documentation, and accessories included. To initiate a return, customers must contact IC-SWITCH's customer service to obtain a Return Merchandise Authorization (RMA) number. Refunds will be issued to the original payment method within 14 days of receiving the returned item. Shipping and handling fees are non-refundable. IC-SWITCH reserves the right to refuse returns or charge a restocking fee for items that do not meet the return criteria.
4. Counterfeit Product Prevention:
IC-SWITCH is committed to preventing the sale and distribution of counterfeit products. We source our components from reputable suppliers and implement strict quality control measures, including visual inspections, testing, and verification of supplier documentation. In the unlikely event that a counterfeit product is identified, IC-SWITCH will take appropriate action, including notifying the affected customer, replacing the counterfeit item, and reporting the incident to relevant authorities.
5. Payment:
IC-SWITCH accepts various payment methods, including PayPal, credit cards, and wire transfers. All payments must be made in the currency in which the order was placed. If other payment terms are required, users should contact IC-SWITCH's customer service. IC-SWITCH reserves the right to verify payment information and may request additional documentation or information to confirm the transaction's legitimacy.
6. Quality Control and After-sales Service:
IC-SWITCH guarantees that all products come from original factories or authorized distributors. Inspection records are provided for all orders, and a one-year warranty is offered after delivery. In case of quality issues, customers should contact IC-SWITCH within three working days, providing a detailed description of the problem, photos or videos, and any relevant documentation. IC-SWITCH will assess the issue and, if necessary, replace the defective parts according to the after-sales service agreement. IC-SWITCH reserves the right to request the return of the defective product for further investigation.
7. Disclaimer:
IC-SWITCH strives to provide accurate information and maintain the website's smooth operation. However, IC-SWITCH is not responsible for service interruptions, data loss, or inaccuracies due to force majeure or other uncontrollable factors. Additionally, IC-SWITCH will not be held responsible for unauthorized access or use of user information, including identifiable information. IC-SWITCH disclaims any liability for damages arising from the use or inability to use the website, products, or services.
8. Privacy Policy:
IC-SWITCH is committed to protecting the privacy of its users. We collect and use personal information in accordance with our Privacy Policy, which outlines the types of data we collect, how we use it, and the security measures in place to protect user information. By using the IC-SWITCH website and services, users agree to the terms of our Privacy Policy.
9. Export Control:
Users agree to comply with all applicable export control laws, regulations, and rules of their respective countries, as well as those of the destination country for the purchased products. Users shall not, directly or indirectly, export, re-export, transfer, or release any products, technology, or information obtained from IC-SWITCH to any destination, person, or entity subject to export restrictions or prohibitions without obtaining all necessary government authorizations or licenses.
10. Limitation of Liability:
In no event shall IC-SWITCH be liable for any indirect, incidental, consequential, special, or exemplary damages, including but not limited to loss of revenue, profits, goodwill, or data, arising out of or in connection with the use or inability to use the IC-SWITCH website, products, or services, even if IC-SWITCH has been advised of the possibility of such damages. IC-SWITCH's total liability for any claim under these terms and conditions shall not exceed the amount paid by the user for the products or services giving rise to the claim.
11. Governing Law and Jurisdiction:
These terms and conditions shall be governed by and construed in accordance with the laws of the country where IC-SWITCH is registered. Any disputes arising from or related to these terms and conditions or the use of the IC-SWITCH website, products, or services shall be subject to the exclusive jurisdiction of the courts of the country where IC-SWITCH is registered.
By understanding and adhering to IC-SWITCH's detailed terms and conditions, users can ensure a secure and successful transaction on our electronic components trading platform. IC-SWITCH reserves the right to update or modify these terms and conditions at any time without prior notice. Users are encouraged to review the terms and conditions periodically for any changes.